Service goal: win the market with service and satisfy customers with quality
Service standard: earn 100 points
Service concept: development, innovation, and development based on the market; high-quality, efficient, and dedicated service to customers
According to this concept, our products introduce the concept of service from design and development. The sale of each product starts with customer service. We extend the service connotation to customer customization, product design, marketing, sales and after-sales service.
The company's quality policy: high-quality and high-efficiency, customer first, abiding by promises, and continuous improvement.
The manufacturing and testing of products have quality records and testing data.
For product performance testing, our company inspects 100% of the products. At the same time, we sincerely invite users to check the whole process and performance of the products in person. After the products are confirmed to be qualified, they will be decorated and shipped.
1. Service tenet: fast, decisive, accurate, thoughtful and thorough
2. Service goal: service quality wins customer satisfaction
3. Service efficiency: Provide handling opinions within 48 hours after the product has objections, organize relevant departments and personnel to conduct in-depth research, and formulate reasonable corrective measures. In response to customer needs, 100% of the company's product characteristics will be transformed.
4. During the warranty period, our company will repair and replace products damaged due to quality reasons free of charge.